bd335's Privacy Policy

When you register an account and use the bd335 platform, we collect the following types of information:

1.1 Information You Provide Directly

• Full name and date of birth — for age verification (only those aged 21 and above may open an account).
• Valid email address and mobile number — for account communication.
• Payment information: details associated with your bKash, Nagad, Rocket, or Upay account (full card or wallet numbers are not stored).
• Identity or age-verification documents (where applicable).

1.2 Automatically Collected Information

• IP address and device information.
• Browser type, operating system, and language settings.
• Activity logs on the platform — game history, bet amounts, and transaction records.
• Data collected through cookies and similar tracking technologies.
• Referral source and the path by which you arrived at the site.

1.3 Information Received from Third Parties

When we use applicable third-party services for identity verification or fraud prevention, relevant information may also be received through those channels.

bd335 uses the information collected for the following purposes:

• Account management: To create, verify, and maintain accounts.
• Payment processing: To complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay.
• Customer support: To provide 24/7 assistance through live chat and email.
• Security and fraud prevention: To detect and prevent unauthorized access and fraudulent activity.
• Legal compliance: To comply with applicable laws, regulations, and directions from regulatory authorities.
• Platform improvement: To analyze user experience and improve the quality of our services.
• Communication: To send important policy updates, transaction confirmations, and security-related notifications.
• Responsible gaming: To provide limit-setting and self-exclusion features where needed.

Before using your information for any purpose beyond those described above, we will seek your consent.

3.1 Storage Method

Your information is stored on secure servers. bd335 uses SSL (Secure Socket Layer) encryption technology to keep data protected during transfer and storage. Sensitive payment-related information is always stored in encrypted form.

3.2 Retention Period

Information is retained for as long as an account remains active. Even after an account is closed, certain information may be retained for as long as necessary to meet legal obligations, resolve disputes, or investigate fraud.

3.3 Security Measures

• Industry-standard encryption protocols.
• Regular security audits and vulnerability testing.
• Access controls — only authorized personnel may view information on a need-to-know basis.
• Incident response readiness and notification procedures in the event of a data breach.

bd335 does not sell or rent your information. However, information may be shared in the following circumstances:

4.1 Third Parties Supporting Our Services

We work with trusted third parties for specific services such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, technical support, and data analytics. These organizations receive information only to the extent needed to provide the relevant service and are required to comply with our privacy standards.

4.2 Legal Obligations

Disclosing information in response to a court order, a request from an investigating authority, or a requirement under applicable law falls within our obligations.

4.3 Business Changes

In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new entity. We will notify you in advance if such a situation arises.

4.4 Security and Fraud Prevention

Information necessary to prevent illegal activity, fraud, or other harmful incidents may be shared with the relevant authorities.

5.1 What Are Cookies

Cookies are small text files stored on your device. They help make our services more functional and personalized.

5.2 Types of Cookies We Use

• Essential cookies: Required to maintain login state and ensure security.
• Performance cookies: To analyze site usage and identify technical issues.
• Functionality cookies: To remember your preferences — including language and session settings.

5.3 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

Every user registered with bd335 retains the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances — however, it may not be possible to delete all information where legal obligations exist.
• Right to object to processing: The right to object to the processing of your information for specific purposes.
• Right to data portability: The right to receive your information in a structured format where applicable.
• Right to withdraw consent: The right to withdraw consent at any time (which does not affect the lawfulness of prior processing).

To exercise any of these rights, email us at [email protected] or contact us via live chat.

bd335 operates strictly for those aged 21 and above only. We do not knowingly collect information from minors. Age is verified at the time of account registration.

If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account. If you have any concern about this, please notify us at [email protected].

The bd335 platform may contain references to third-party services (such as payment gateways). These organizations have their own privacy policies that are outside bd335's control. Their policies will apply to your transactions with them. We are not responsible for the data practices of third parties.

bd335 reserves the right to update this privacy policy at any time. For significant changes, we will send a notification to your registered email address and publish the updated policy on this page.

Continuing to use the platform after any changes means you are considered to have accepted the new policy. We therefore recommend reviewing this page regularly.

This privacy policy has been prepared in compliance with relevant data protection laws and regulations. In the event of any dispute or ambiguity, applicable law in Bangladesh will be followed.

If you have any questions about this policy or wish to learn about your legal rights, please contact our customer support team.